While shopping, we’ll inform you if an item is on back order or no longer available. For back-ordered items, we’ll provide the expected shipment date. If an item becomes permanently out of stock after your purchase, you’ll receive an email notification.

If you provide your email address when ordering, we’ll notify you when your order ships. You can also check your order’s shipping status 24 hours after purchase by entering your order number and billing zip code on our website. Additionally, you can track your order online or email us at [email protected] for information.

If you provide your email address when placing an order, you’ll receive an order confirmation message within 24 hours.

Sales tax is charged on non-food items shipped to specific states and U.S. territories. Some destinations also tax shipping and processing charges. The local sales tax of the delivery destination is applied, as well as taxes on food and candy where applicable.

Our dinnerware, glassware, and food-serving items are tested to meet FDA standards for lead and cadmium. Items with lead content are labeled accordingly to comply with FDA standards.

To make changes or cancel your order, contact Customer Service at [email protected]. Please note that UPS deliveries cannot be canceled once processed. Certain items, like monogrammed or personalized ones, cannot be returned.

Yes, items in your shopping cart will remain for 14 days. You can access your saved cart by logging into your 1Shop Star account on any computer for 30 days.

If you’re using the same computer, signing in is not required. However, to access your saved cart from a different computer, you must log into your 1Shop Star account.

We remove items from your saved shopping cart after 14 days.

Prices may change due to temporary reductions or permanent increases. The price in your cart reflects the current cost.

Yes, we regularly offer special values, sales, promotions, clearance offers, and more.